Learn how we collect, use, and protect your personal information when you use our products and services.
Last updated: 12.09.2026
What we collect
When you order: your email address, the details of what you bought, and the
payment status. Payment itself is handled by our payment providers — we never see or
store your card number.
When you use the software: a machine identifier so access can be tied to one PC
and so we can detect sharing. We do not collect the contents of your drives, your
files, your browsing, or anything you do in other applications.
When you visit the site: standard server log data, including IP address, browser
type and pages viewed. Our shop platform, SellAuth, processes this on our behalf.
When you contact us: whatever you send us in a ticket or Discord message.
Why we collect it
- To deliver what you bought and give you access — this is performance of our
contract with you.
- To prevent fraud, chargeback abuse and licence sharing — our legitimate interest.
- To answer support requests.
- To meet tax and accounting obligations, where the law requires us to keep records.
We do not sell your data, and we don't use it for advertising.
Who we share it with
Only the providers we need to run the shop: our store platform (SellAuth), our
payment processors, and our email provider. Each processes data on our instructions.
We may disclose data where a law or valid legal order requires it.
How long we keep it
Order records for as long as tax law requires, typically 3 years. Support messages
for up to 6 months after a ticket closes.
Your rights
Depending on where you live, you can ask us to give you a copy of your data, correct
it, delete it, or restrict what we do with it, and you can object to processing based
on legitimate interests
Products
Claxus
$30.00
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